Built for Hotels &
Conference Centers

From guest deliveries and conference shipments to internal distribution, QTrak helps hospitality teams streamline receiving, improve visibility, and deliver exceptional guest experiences.

Real Results in Hospitality & Conferences

The Problem

  • Overwhelming volume of vendor conference freight and drayage surges
  • Manual, error-prone calculations for exhibitor material handling fees causing lost revenue
  • Lost or delayed guest packages and messy, unorganized lost-and-found items
  • Front desk bottlenecks from manual lookup of short-term walk-in visitors and conference attendees
  • Tedious, paper-based tracking of pool towels, game-area gear, and internal hotel assets

The Solution

  • QVision AI OCR scans carrier labels instantly, eliminating manual data entry for short-term guests
  • Automated drayage calculations compute vendor fees based on exact size and weight
  • Room-key smart locker integration allows guests to retrieve packages and amenities autonomously 24/7
  • Amenity hub lockers streamline automated pool towel and recreational gear distribution
  • Unified platform secures full chain-of-custody for guest deliveries, VIP routing, and internal assets

QVision AI OCR Scanning

QVision AI OCR Scanning icon
  • Instant recipient recognition via AI OCR
  • No manual typing needed for guests
  • Perfect for short-term visitors & walk-ins

Automated Drayage Calculations

Automated Drayage Calculations icon
  • Compute vendor material handling fees
  • Size & weight-based conference billing
  • Turn freight handling into revenue

Room-Key Smart Locker Integration

Room-Key Smart Locker Integration icon
  • PMS integration for room key pickups
  • Frictionless 24/7 guest retrieval
  • Secure autonomous package delivery

Amenity Distribution Hubs

Amenity Distribution Hubs icon
  • Automated towel pickup around pools
  • Pickleball & board-game-area lockers
  • Seamless self-service guest gear

VIP Guest & Concierge Routing

VIP Guest & Concierge Routing icon
  • Priority routing for loyalty members
  • Instant front desk/concierge alerts
  • Special gift & wedding package handling

Exhibitor & Vendor Conference Freight

Exhibitor & Vendor Conference Freight icon
  • Mass inbound vendor crate tracking
  • Route items directly to ballrooms/halls
  • Complete exhibitor delivery visibility

Lost-and-Found Chain of Custody

Lost-and-Found Chain of Custody icon
  • Secure logging of items left behind
  • Photo documentation & inquiry matching
  • Automated return shipping workflows

Mobile App & 100% Chain-of-Custody

Mobile App & 100% Chain-of-Custody icon
  • Real-time mobile app visibility
  • Complete audit trails from dock to guest
  • Rapid 8-second scanning per label

100%

Chain-of-Custody

Track every package from receiving to guest pickup with complete accountability.

8 Sec

Scanning Per Label

Capture any letter or package label in under 8 seconds per label with QVision.

24/7

Self-Service Pickup

Guests can retrieve packages from lockers without relying on front desk availability.

Package icon

Ready to Simplify Package Pickup?

Request info or schedule a demo today.