Built for Multifamily &
Apartment Housing

QTrak’s mobile tracking app and smart lockers work together to bring visibility, security, and accountability to every step of your internal distribution process.

Real Results in Multifamily and Apartments

The Problem

  • Leasing offices overwhelmed by massive daily volumes of tenant e-commerce deliveries
  • Front desk staff bogged down by manual package logging and constant resident notification calls
  • Package theft, misplaced items, and lack of accountability for misplaced parcels
  • Tedious manual key checkouts and amenity access tracking for residents and maintenance teams
  • Resident frustration over slow package retrieval times during peak evening hours

The Solution

  • Smart lockers and mobile apps providing automated 24/7 resident self-service pickup
  • QVision AI OCR instant label scanning to eliminate manual data entry
  • Automated resident notifications sent the moment a package is logged into the system
  • 100% digital chain-of-custody tracking from dock to resident signature
  • Unified platform managing package rooms, bulk deliveries, and community assets

Mobile Tracking App

Mobile Tracking App icon
  • Empower Staff: Real-time visibility and accountability.
  • Complete Chain of Custody: Track from dock to pickup.
  • Automated Notifications: Instant resident alerts.
  • Delivery History & Reporting: Resolve disputes instantly.

Smart Lockers Integration

Smart Lockers Integration icon
  • Secure Self-Service: 24/7 resident pickup.
  • Reduced Package Theft: Eliminate corridor clutter.
  • Custom Configurations: Tailored to fit any space.

QVision AI OCR Scanning

QVision AI OCR Scanning icon
  • Instant Recipient Recognition: via AI OCR.
  • Zero Manual Typing: Accelerate intake speed.
  • Instant Match: Against lease directories.

Overflow & Bulk Package Room Management

Overflow & Bulk Package Room Management icon
  • High-Density Storage: For peak surges.
  • Shelf & Bin Tracking: Assign locations.
  • Rapid Retrieval: Guide staff to items.

Perishable & Meal Kit Delivery Holds

Perishable & Meal Kit Delivery Holds icon
  • Refrigerated Locker Integration: Manage temp-sensitive goods.
  • Immediate Alerts: For urgent pickup.
  • Clean Hand-Offs: Maintain chain-of-custody.

Key Fob & Amenity Checkouts

Key Fob & Amenity Checkouts icon
  • Asset Accountability: Track pool/gym keys.
  • Digital Sign-Out: Eliminate paper logbooks.
  • Automated Reminders: Reduce lost key costs.

Resident Self-Service Claims Portal

Resident Self-Service Claims Portal icon
  • Missing Package Tracking: Flag mystery items.
  • Proof-of-Ownership: Resolve claims quickly.
  • Reduced Office Traffic: Resident self-service.

Maintenance Equipment & Asset Tracking

Maintenance Equipment & Asset Tracking icon
  • Tool & Device Security: Track valuable equipment.
  • Accountability: Which technician checked out assets.
  • Audit Readiness: Historical logs.

30 Sec

Locker Pickups

Residents can pickup deliveries from the lockers on average 30 seconds or less.

24/7

Self-Service Pickup

Guests can retrieve packages from lockers without relying on front desk availability.

100%

Secure Pickup

Every package pickup is documented for complete visibility and accountability.

Package icon

Ready to Simplify Package Pickup?

Request info or schedule a demo today.