About QTrak
Built on More Than 30 Years of Mail, Package, and Logistics Experience.
Since 2012, QTrak has grown from a package tracking app into a complete internal management platform, tracking packages, mail, assets, visitors, and service requests across entire organizations. Backed by the hands-on experience of our parent company, 360KBS, we pair flexible software with real support from people who understand how operations run.
Helping Organizations of All Sizes Achieve Efficiency
From single mailrooms to multi-campus universities and government agencies, QTrak customers run their internal operations with us every day.
Our Story
We set out to solve one of the most complex mailroom tracking and distribution challenges. Since then, QTrak has evolved into a full-scale platform that supports operations across entire organizations.
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1996
Foundation
Our roots go back to 1996, when R. Martin Klagholz and Gary Shank built a business around reliable mailing equipment and hands-on service. Martin C. Klagholz joined in 2003, and the company grew beyond its roots, laying the foundation for expanded solutions and long-term innovation.
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2012
Innovation
We saw a gap in mailroom technology: there was no simple way to track internal packages and deliveries. That insight led to QTrak, a mobile-first platform built to bring visibility, security, and control to the growing delivery volume driven by e-commerce.
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2026
Integration
With the integration of 360KBS and QTrak under the leadership of Gary Shank and Martin C. Klagholz, QTrak has grown into a complete operational platform that connects equipment, tracking, and workflows to power smarter, more efficient organizations.
Our Mission
To provide a complete operational platform that connects equipment, tracking, and workflows, giving organizations the visibility, control, and efficiency they need to run smarter.
Driven by Innovation
We build technology that brings clarity, accountability, and control to everyday processes. What began with package tracking has evolved into a flexible, scalable platform that adapts to the changing needs of modern organizations.
Backed by Experience
With decades of hands-on experience delivering and supporting essential business equipment, we understand how operations work at every level. Working directly with organizations across industries, we build practical, reliable solutions that bridge physical systems and digital control.
Core Values
Built Around the Customer
We design every solution with our customers in mind, adapting, customizing, and evolving QTrak based on real feedback to meet their operational needs.
True Partnership
We work side by side with our customers, providing real support from real people and building relationships that go beyond software and equipment.
Complete Solutions
We deliver more than individual products. QTrak connects software, hardware, and service to support the entire lifecycle of internal tracking and distribution.
Always Evolving
We continuously improve our platform and services, driven by customer insight and the changing needs of modern operations.
Ready to See QTrak in Action?
Discover how QTrak’s modular platform fits seamlessly into your organization.