Unlocking Potential: Smarter Lockers Without Starting Over
The smart locker and last-mile distribution industry is evolving fast, and many organizations realize that the lockers they once trusted can no longer keep up. What started as a promising solution now falls short with limited workflows, outdated software, and frustrating customer service. The good news? There’s a smarter, more sustainable path forward – and it doesn’t involve replacing lockers with more lockers.
Giving Old Lockers New Life
One of QTrak’s most innovative offerings is its ability to retrofit and revitalize your existing intelligent locker hardware. If your current system is under-providing, there is no need to start from scratch. QTrak can take that same physical locker shell and upgrade it with smart, intuitive software, transforming it into a fully integrated, feature-rich QTrak Smart Locker.
Instead of tearing out and replacing entire locker systems, a costly and wasteful process, QTrak takes a smarter approach; We repurpose the existing locker shell, outfitting it with our locking mechanisms and powerful cloud-based software. The result? A seamless upgrade that delivers modern functionality without the environmental impact or price tag of a full locker installation.
Challenges With Your Existing Intelligent Lockers
Organizations that invest in lockers from other providers often find themselves locked into systems that don’t deliver. Common issues include:
- Limited Functionality: Missing features like real-time notifications, mobile app integration, and secure chain-of-custody tracking.
- Rigid Workflows: A lack of customization options to align with the way your team operates.
- Outdated Platforms: Lockers built with outdated software platforms that make updates difficult or impossible.
- Frustrating Support: Requires excessive wait times for customer support, even for simple service requests.
Why Convert to QTrak?
QTrak eliminates the frustrations that come with outdated locker systems by delivering a smarter, more responsive solution. When you convert to QTrak, you get:
- Powerful, Modern Software: A robust and modern locker management platform with a mobile tracking/logging app.
- Customizable Workflows: A tailored workflow that matches your team’s specific process of operation.
- Boosted Accountability: Streamlined delivery tracking, automated notifications, and audit trails that increase accountability and efficiency.
- Reliable Customer Support: A responsive and knowledgeable customer service experience from a team that puts our users’ success first.
- Integrated User Pickup App: A recipient facing app that gives full visibility over mail and packages awaiting pickup and enables users to open lockers from the app.
It’s not just an upgrade, it’s a total transformation in how you manage deliveries, storage, and accountability.
Locker Conversions in Action
QTrak has already helped clients across numerous industries, from higher education to corporate offices, upgrade their locker systems without replacing them entirely. In one example, a university initially installed lockers from another provider, only to find their software lacked basic flexibility which made operations more stressful than sustainable. QTrak stepped in, retrofitted the hardware with our smart technology, and turned frustration into functionality in a matter of days.
Sustainable, Affordable, and Smart
Converting existing lockers with QTrak is not just cost-effective, it is environmentally responsible. By repurposing the shell of the locker rather than discarding it, organizations minimize waste and reduce the carbon footprint associated with manufacturing and shipping new systems. Additionally, with the upgrade being mostly software-driven, the transition is seamless. This allows your organization to take advantage of the QTrak system while repurposing the investment into your original smart lockers.
Enhancing Recipient Experience
When you convert your lockers to QTrak, you’re not just getting powerful management software, you’re also gaining the opportunity to allow recipients a better, faster way to interact with their deliveries. With QTrak’s MyMail Services app, residents can pick up packages without ever touching the kiosk. The app allows users to:
- Receive Automatic Notifications: Receive automatic email notifications upon package delivery and have the option to add a phone number for text alerts.
- Open Lockers From Their Phone: Open the MyMail Services app, click on the package notification, and press the ‘Open Locker’ button for contactless pickup.
- Confirm Receipt of Deliveries: Confirm package receipt, which provides management with a digital pickup record in the cloud database.
- View Package Photos and Notes: View any photos or potential notes associated with the package.
- Enjoy Full Visibility and Peace-of-Mind: Enjoy full visibility into delivery status, and have full peace of mind for every delivery, knowing your package is secure.
Plus, the MyMail Services app can be fully customized to match your organization’s brand and aesthetic, creating a seamless, professional experience from start to finish.
From What You Have to What You Need
If your current locker solution is creating more problems than it solves, you don’t have to live with it or replace it entirely. QTrak offers a better way: upgrade your locker software, keep existing hardware, and unlock the smart features and workflows that your organization actually needs.
Let QTrak Transform Your Lockers
Ready to give your outdated lockers new life? Contact us today to learn how QTrak can convert your system into a modern, secure, and efficient smart locker solution, without the cost of starting over.