QTrak for Hotels & Conference Centers

Complicated single-use devices or manual paper logs don’t have to be part of your guest, exhibitor, or employee package logging and accountable mail receiving process. QTrak offers users a simple, cost-effective solution for capturing chain of custody tracking data for all your internal deliveries. Just download the free app and you’re routing packages, automatically sending email and/or text notifications, and capturing signatures.

QTrak can be integrated with existing guest notification and billing systems, it works across multiple devices, and it even allows you to track incoming guest deliveries that are not traditionally barcoded.

Hotel reception desk workers checking packages

Key Benefits for Hotels & Conference Centers

  • Keep guest/exhibitor/employee contact information up to date by uploading CSV files at your convenience or by using our API to automatically update contact info at regular intervals
  • Capture customer signatures right on your device with our free native app
  • With a couple of keystrokes, capture photos, purchase order numbers, or serial numbers of packages at any point in the process
  • Create specific delivery instructions for each package using the notes field
  • Search for complete chain of custody tracking information from any PC or internet browser
  • Make after hours pickup simple and secure with intelligent delivery lockers
  • Quick Deliver function allows for fast package retrieval and with a touch of the recipient’s finger capture their signature
  • Also track files and other assets on your property, and help manage lost and found items

“Through continued use, the hotel has learned to gather the tracking number of any package in question, ensuring that we are identifying the correct parcel. What a great tool!”

— Brian, Four Seasons Hotel Atlanta

Here are some hotels and conference centers that are using QTrak

JW Marriott

The Breakers Palm Beach

French Lick Resort


The Ritz-Carlton Hotel Companies, LLC

Westgate Resorts

Try it free for 30 days

Whether your volume is high or low, QTrak offers more features than other solutions that can cost 20x more. QTrak is simple, powerful, and cost-effective – with no startup costs.

Start your 30-day free trial today and see for yourself.

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